Email Hosting

Professional Email Hosting for Business and Individuals

 


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Tuffmail.com is a service of MX Systems Inc. MX Systems Inc. (We, Us, Our, Tuffmail) agrees to provide email services (The Service) to you (You) according to the terms set forth in this agreement (Agreement). By creating an account on the Service You agree to be bound by the terms set forth below.

Prohibited Activities:

Adding a domain name or a sub domain to your account when you do not have the authority to modify the DNS records for that domain or sub domain, is considered fraud and grounds for immediate account termination and possible law enforcement action.
The Service may not be used to send bulk email. Bulk email is defined as 'email sent to two or more recipients with substantively identical content'.
NOTE: Forwarding a joke/proposal/invitation, etc., to multiple associates/friends/relatives is not considered a violation of this agreement if the recipient would reasonably expect to receive such email from You.
Using the Service SMTP servers to operate any kind of mailing list or subscription based mailing is prohibited.
Using the Service SMTP servers to send email from automatic services, or programs, or scripts, is prohibited. Send this type of email from the server that generated the message.
Using the Service as a drop box to receive responses to unsolicited messages sent via email through another service provider or other mechanisms, including, but not limited to, Usenet postings, forum postings, and FFA (free for all) link sites.
Using a trial account on the Service to immediately acquire a Paypal account or make online purchases is suspect behavior and is expressly prohibited.
Forging headers in an attempt to disguise the true origin of the email. Forging headers is illegal in many states and may result in legal action.
Any activity that facilitates the sending or receiving of unsolicited bulk email.
Activities that are illegal or unlawful.
Harassment.
The Service may not be resold without authorization.
Automated access of the Account Manager or the webmail clients.
Using the SMTP servers to send challenge email from Challenge/Response products, autoresponders, or any software that sends mail with the NULL envelope.

Termination:

The Service may be terminated for any reason, in whole or in part, effective immediately, by Us at any time without notice and without any liability whatsoever, and You hereby release Us from any such liability. We are not liable to You or any third party for termination.
Upon Service termination, your right to use the Service immediately ceases and We are not obligated to forward any unread or unsent messages to You or any third party.
If the Service is terminated for any reason other than violation of this Agreement, you will receive reimbursement of the pro-rata portion of the amount paid for the period remaining on your account for the terminated Service.
No reimbursement or credit will be issued if the Service is terminated due to your violation of the terms of this Agreement.

Privacy:

We collect and store (Process) the following personal data when You create an account.
  • Name
  • Address
  • City
  • State
  • Country
  • Postal Code
  • Telephone number
  • Email address
Optional personal data collected (Process)
  • Company name
  • Fax number
If You use a credit card to make payment and select the recurring billing option, we will store the credit card details. Credit card numbers will be encrypted.
The legal basis for collecting and processing personal data.
  • To meet contractual obligations between You and Us while you are using our services.
  • To collect payment for services.
  • To respond to your inquiries about our services.
  • To comply with the law.
All of the personal information that we store can be viewed and modified by the account owner while logged into the Account Manager.
Personal data associated with paid accounts may be stored for 1 year after account termination or longer if necessary to comply with legal, law enforcement, or disputes.
Personal data associated with unpaid trial accounts may be stored for 6 months or longer if necessary to comply with legal, law enforcement, or disputes.
We will not disclose your personal information to third parties except in the following limited circumstances:
  • To process credit card payments
  • To comply with applicable law or valid legal process
  • To enforce any provision of this agreement
  • To protect and defend Our rights or property
We will not disclose the contents of your email to third parties except in the following limited circumstances:
  • To comply with applicable law or valid legal process
  • To enforce any provision of this agreement
  • To protect and defend Our rights or property
We do not visually examine the contents of your email unless we have to do so in order to resolve technical problems.
We may use software to inspect your email for spam filter tuning purposes whether or not You have spam filtering enabled.
We may visually inspect email deposited in your Junkmail or Discard folder for spam filter tuning purposes.
We routinely visually inspect email headers for spam blocking and spam filter tuning purposes.

Cookies:

If You consent we will store one non-session related cookie in your browser when You first visit this web site. The purpose of this cookie is to help with fraud detection should You create a trial account.
If You consent we may store several session related cookies. These session cokkies are required to create an account using this website and for the Account Management website to function.
If You do not consent to storing cookies we must store one cookie that indicates that choice.
We do not utilize any third party tracking or statistics analysis services.
We do not use any tracking mechanism other that the cookies necessary for session management.

Server Logs:

All accesses to this website and other Tuffmail websites are logged including but not limited to date and time, referrer, IP address, file requested, data transfer counts, browser type, browser language, operating system, and any other information that is transmitted to Us by your browser.
Your email address and many other details about the SMTP and LMTP transactions involved in delivering email to You will be logged on any of our SMTP, LMTP, or IMAP servers that your email passes through.
Logs are kept for no more than 30 days unless needed for legal, law enforcement, or dispute reasons.
Our hosting providers do not log any traffic to or from our servers.

Security:

Appropriate administrative, technical, and organizational safeguards are in place to protect your data from unauthorized or unlawful access, from accidental loss, destruction, or damage.

Warranty:

We make no warranties of any kind, whether express or implied, for the services to be provided hereunder. You agree that Tuffmail shall not be liable for any losses or damages of any kind to You, including, but not limited to, those that may result from service interruptions, delays, non-deliveries, mis-deliveries, or viruses. Additionally, Tuffmail makes no warranties regarding its ability to recover any lost file, regardless of how or why the file was lost.

Indemnification:

You agree to hold Us harmless from any lawsuits, claims, damages, liabilities, or expenses arising out of your actions or the actions of any person using the your account. This indemnification provision shall survive any termination of your account.

Modification:

We reserve the right to modify the Service as described in the Agreement and on the web site, and to change the terms and conditions of this Agreement at any time, without notice. Continued use of the Service after such modifications shall be deemed as your acceptance to be bound by the terms of the modified Agreement.

Governing Law:

This Agreement is governed by the state laws of Florida and the federal laws of the United States. The courts of Florida shall have exclusive jurisdiction over any disputes arising out of or relating to this Agreement or to the Service.